NEWS RELEASE
For Immediate Release
August 26, 2010
Contact:
Michele T. Ralston, Greater Cincinnati Water Works
(513) 591-7972 or Michele.ralston@gcww.cincinnati-oh.gov
Cincinnati Water Works Offers Customers New Paperless Bill Payment Option
Cincinnati, OH – Greater Cincinnati Water Works (GCWW) has teamed up with MyCheckFree to offer automated electronic e-bills with online payment. Now GCWW customers can choose to receive, view and pay their bill online saving paper and time.
“Customer service is a priority and that means convenience and ease of use for our paying customers,” says Connie Roesch, GCWW superintendent of commercial services. “Now our customers can quickly and easily pay their bill and reduce their carbon footprint.”
MyCheckFree services are free. Benefits include:
• Secure online bill payments
• Receive e-bills and eliminate paper bills
• Payment reminders
• View statements online
• Schedule payments
GCWW customers will receive information about the MyCheckFree payment option in their next water bill. Aside from utilities, MyCheckFree also provides payment services for other vendors such as credit card companies, retail stores, mortgage companies and more.
“In addition to eliminating paper water bills, MyCheckFree will allow GCWW customers to set up a one-stop shop for bill payment, so they can pay a variety of bills in a coordinated manner using a single on-line tool,” says Roesch.
Customers can sign up for MyCheckFree by visiting www.cincinnati-oh.gov/gcww or www.MyCheckFree.com. Once MyCheckFree is activated by a water works customer, they will receive one additional paper copy of their water bill in addition to the e-bill for the next bill cycle. After the initial bill is delivered via e-bill the paper version of the bill will be discontinued.
Greater Cincinnati Water Works provides a plentiful supply of high quality water to more than 1.1 million people in parts of Hamilton, Butler, Warren and Clermont Counties in Ohio and Boone County, Kentucky.
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